Description
WARRANTY:
FEATURES:
- (2) Piece Package - Sofa, Chair
- Solid Hardwood Frame
- Rough Sawn Brown Maple Wood
- 35lb Density Seating Foam
- 12lb Density Back Foam
- Webbrider Coil Spring Construction Standard
- Mortise and Tenon Construction
- Handcrafted in USA
- Texas Leather
- Almond Stain
DIMENSIONS:
- 87-1/2"W x 35"D x 34-1/2"H
SHIPPING:
White glove, in-home delivery
Estimated delivery in 16 weeks or less
WARRANTY:
- Frames and Springs: Lifetime protection against manufacturing defects.
- Seat and Back Cushions: Limited lifetime warranty on our foam cores against manufacturing defects. Even though we use a very high-quality foam, some flattening or loss of resiliency will occur as a result of normal use and aging. This is not covered under the warranty.
- Cushion softness is significantly affected by the type of fabric or leather that surrounds it. Proper maintenance and seat cushion rotations, where applicable, will provide longer life and greater durability.
- Cushions suspected to be defective must be returned for industry testing. Please contact New Hickory Wholesale.
- If it is determined that the cores were not properly cared for or were under extreme abuse, this would void the warranty. If found defective they will be replaced at no charge.
- Shipping and handling charges will apply to cushion cores replaced after two years.
Additional Information
| Wood Species | Rough sawn brown maple |
|---|
Shipping & Delivery
At New Hickory Wholesale LLC, we strive to provide our customers with a seamless and hassle-free shopping experience. This includes our shipping policy for solid wood, custom furniture, which is designed to ensure that your items arrive in a timely and safe manner.
Shipping Methods
We use a variety of white glove, blanket wrap shipping carriers to deliver our solid wood, custom furniture. You will be provided with the name and number of the transport company, once your order has shipped. You will be contacted directly, by phone, by our transport company to arrange your delivery day and time.
Delivery Times
Our solid wood, custom furniture is made to order, and delivery times may vary depending on the item and delivery location. We will provide you with an estimated delivery date when you place your order, and we will notify you if there are any delays or changes to the delivery schedule.
Shipping Charges
Shipping charges for our solid wood, custom furniture are a flat rate within the contiguous United States.
Delivery and Assembly
All of our items are delivered with a white glove service. Your items will be delivered inside your home, first floor, unless requested otherwise, and set-up is included. If you require that furniture is located on a higher floor, other than the first floor, this must be stated at the time the order is placed as our transport company may need additional information as to the location. If a flight of stairs is required for delivery, this must be stated at the time the order is placed as this will incur an additional fee. Service elevators, docking ports etc need to be stated at the time the order is placed.
Damaged or Missing Items
If you receive a damaged item, please contact us within 3 days of receiving the product. We will work with you to resolve the issue and arrange for a replacement or refund. Please save all packaging materials in case they are needed for the return process.
International Shipping
At this time, we do not offer international shipping for our solid wood, custom furniture. We only ship within the continental United States.
Contact Us
If you have any questions or concerns about our shipping policy for our solid wood furniture, please contact us at newhickory@comcast.net. We are committed to ensuring that your items arrive in a timely and safe manner, and we will work with you to resolve any issues that may arise.